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IT Support

Computer support is available 24/7 for Regional Hospice staff through The Network Support Company. Contact them at 203.744.2274. Please note:

  • During business hours dial x164 for Will Hatcher
  • After hours follow prompts for 1-hour call back
  • For non-critical support during business hours, email: 
  • Network Support can help with the following:
  • Resetting passwords for Windows and Email
  • Issues with Outlook, Word, Excel
  • Trouble accessing email on your cell phone
  • Server issues (Drive I; J; K; etc…)
  • VPN Issues
  • Printer connectivity issues (not related to toner or paper jams)
  • Connecting to the Internet
  • Handling a computer virus or spyware